PinnedKim VerbruggheCEOs, here’s how to set-up your CX departmentCX has been proven to be a new battleground for many businesses. When implemented well, customers will act with increased loyalty…Feb 1, 2021Feb 1, 2021
Kim VerbruggheHow to pick the “moments that matter” and what to do with them?An article by Kim Verbrugghe, Head of Product and Experience Design at OrchardJul 7, 2020Jul 7, 2020
